Recent launches, and what went into them.
Two websites that went live this fall, and the decisions behind them: who each site was for, what it had to do for the business, and how people would find it.
Tag
User Experience
Every post tagged “User Experience”. Browse the rest of the writing under all posts.
Posts tagged User Experience
1,746 barriers. 34 fixes.
A report counting thousands of accessibility barriers usually describes a few dozen fixes. What the big number means, who fixes what, and why the same fixes help you get found.
Accessibility isn't a checklist. It's a posture.
There's no score and no finish line — just whether a real person can get through. After thirteen years in the work, here's why the checklist was never the bar.